Privacy policy


Privacy Policy



This Privacy Policy describes how GymXstar (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.gymxstar.nl (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected as permitted by this Privacy Policy.


Please read this Privacy Policy carefully.





Changes to This Privacy Policy



We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.





How We Collect and Use Your Personal Information



To provide the Services, we collect personal information about you from various sources, as outlined below. The type of information we collect and use depends on your interactions with us.


In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.





Personal Information We Collect




Information You Provide Directly



Information you provide to us directly through the Services may include:


  • Contact details, including your name, address, phone number, and email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions, and other information used for account security.
  • Customer support information, including any details you choose to include when communicating with us (for example, messages submitted through the Services).



Some features of the Services require you to provide information directly. You may choose not to provide this information, but if so, you may not be able to use certain features.



Information We Collect Automatically



We may automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you visit and use our Site and your account, device information, browser details, network information, IP address, and other interactions with the Services.



Information We Receive from Third Parties



We may also obtain information about you from third parties, such as:


  • Vendors and service providers that support our Site and Services, such as Shopify.
  • Payment processors, which collect payment details (e.g., bank account, credit card, billing address) to process your payments, fulfill your orders, and provide the products or services you requested.
  • Third parties we work with (or their technologies) that automatically collect certain information when you visit our Site, open or click our emails, or interact with our Services or ads (e.g., pixels, web beacons, SDKs, third-party libraries, and cookies).



All information obtained from third parties is handled in accordance with this Privacy Policy.





How We Use Your Personal Information



  • Providing products and services. To fulfill our contract with you, including processing payments, fulfilling orders, managing your account, shipping, handling returns and exchanges, and communicating with you about your purchases or account. Shopify may also process your information to match your account with other Shopify services, as described in their policies.
  • Marketing and advertising. To send you promotional messages, offers, and advertisements via email, SMS, or post, and to personalize ads on our Site or other websites.
  • Security and fraud prevention. To detect, investigate, or act on potentially fraudulent, illegal, or malicious activities. If you create an account, you are responsible for safeguarding your login credentials.
  • Communication and service improvement. To provide customer support and improve our Services.






Cookies



We use cookies and similar technologies to operate and improve our Site and Services. Details on cookies used by Shopify can be found here: Shopify Cookies Policy. You can disable cookies in your browser settings, though this may affect functionality.





Disclosure of Personal Information



We may disclose personal information to:


  • Vendors and service providers (e.g., IT, payment processing, fulfillment, analytics, customer support).
  • Business and marketing partners, who use data in line with their own privacy policies.
  • Affiliates within our corporate group.
  • Third parties during business transactions (e.g., mergers).
  • Legal authorities, to comply with obligations or defend our rights.



We do not use or disclose sensitive personal information without your consent.





Third-Party Links



Our Site may contain links to third-party websites. We are not responsible for the privacy or security of such sites. Please review their privacy policies.





Children’s Data



The Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us.





Data Security and Retention



No security system is perfect, and we cannot guarantee “perfect security.” We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.





Your Rights



Depending on where you live, you may have rights regarding your personal data, including:


  • Right of access
  • Right to deletion
  • Right to correction
  • Right to portability
  • Right to opt out of sales/sharing/targeted ads
  • Right to restrict processing
  • Right to withdraw consent
  • Right to appeal decisions
  • Right to manage communication preferences



To exercise your rights, contact us using the details below.





Complaints



If you have complaints about how we process your data, please contact us first. You may also have the right to appeal to your local data protection authority (e.g., in the EU).





International Users



Your information may be transferred, stored, and processed outside your home country, including by staff and third parties in other jurisdictions. When transferring data outside Europe, we rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent safeguards.





Contact



If you have questions about our privacy practices or wish to exercise your rights, you can reach us at:


📧 Info@gymxstar.nl

📍 ‘S-Gravenweg 609, 3065 SC Rotterdam, Netherlands


For the purposes of data protection law, unless otherwise stated, we are the controller of your personal information.